Solving People Performance Problems in the Workplace

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Ken Silber

Kenneth H. Silber, PhD, CPT, is President of Silber Performance Consulting, an Associate Professor Emeritus at Northern Illinois University, and an Adjunct Faculty Member at the online Capella University.  He has been in the Instructional Design (ID) and Human Performance Technology (HPT) fields since 1968.  As a professor he has taught over 1000 students.  As a corporate manager he developed ID and HPT standards and assured quality in four major corporations.  As a consultant, he has worked with more than 100 clients in all industry sectors, saving them millions of dollars.  He specializes in understanding organizational culture, performance and needs analysis, performance solutions selection and design, the cognitive approach to ID, and evaluation of Return on Investment.

He co-edited Volume I: Instructional Design and Training Delivery in the Handbook of Improving Performance in the Workplace series (Wiley/Pfeiffer 2010) and sponsored by the International Society for Performance Improvement.  He co-authored a survival manual for ID, HPT, and HR professionals to help them understand the organizations in which they work called Organizational Intelligence (Pfeiffer 2010).  He also co-authored the award-winning textbook, Writing Training That Works: How to Teach Anyone to do Anything (Pfeiffer 2003).

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Solving People Performance Problems in the Workplace